Do you offer a guarantee?

Any product made by us found to be defective by Dracolite Inc., that is accompanied with presentation of proof of purchase, will be repaired or replaced with a new product, at the discretion of Dracolite Inc. Please contact us before proceeding to return your item. You need our confirmation for your return to be valid. Items must be shipped to Dracolite at the customer’s expense but the returning fees will be covered by us.

This limited warranty specifies that Dracolite recommendations and limitations should be respected otherwise the warranty will be void.

This warranty does not cover normal wear and tear of the product, including the wear resulting from the natural deterioration of the materials during fighting. Any modifications brought to the product will result in the cancellation of the warranty. This warranty does not cover damage caused by misuse, abnormal or contrary to the purpose of the product.