Answer

If your product does not satisfy you completely, you can return it as new within 30 days of the date of receipt.

The refund is subject to the following conditions:

  • Maximum time of 30 days.
  • Items must be returned to Dracolite at the customer’s expense.
  • The customer must provide a copy of the invoice of the purchase.
  • Custom-made items are excluded.
  • Items must show no signs of wear
  • Exchanges and returns must be approved by Dracolite
  • Discounted items are not refundable
  • The customer assumes the risk of loss or damage during transport
  • There may be a 15% restocking charge on certain items

Return Address

Dracolite
6370 St-Hubert
Montreal, Quebec
H2S 2M2