If your product does not satisfy you completely, you can return it as new within 30 days of the date of receipt.
The refund is subject to the following conditions:
- Maximum time of 30 days.
- Items must be returned to Dracolite at the customer’s expense.
- The customer must provide a copy of the invoice of the purchase.
- Custom-made items are excluded.
- Items must show no signs of wear
- Exchanges and returns must be approved by Dracolite
- Discounted items are not refundable
- The customer assumes the risk of loss or damage during transport
- There may be a 15% restocking charge on certain items