If your product does not satisfy you completely, you can return it as new within 30 days of the date of receipt.

The refund is subject to the following conditions:

  • Maximum time of 30 days.
  • Items must be returned to Dracolite at the customer’s expense.
  • The customer must provide a copy of the invoice of the purchase.
  • Custom-made items are excluded.
  • Items must show no signs of wear
  • Exchanges and returns must be approved by Dracolite
  • Discounted items are not refundable
  • The customer assumes the risk of loss or damage during transport
  • There may be a 15% restocking charge on certain items

Return Address

6370 St-Hubert
Montreal, Quebec
H2S 2M2